Downside to digital breaks at workTECHNOLOGY IS influencing all aspects of business communication, and in recent years the widespread use of Internet and email has revolutionised the way business is conducted.
The Global Association for Contact Center Best Practices & NetworkingVerint(R) Systems Inc. today announced that Telvista, a call center outsourcer in North America, is leveraging the next-generation Impact 360(R) software and value-added services from Verint Witness Actionable Solutions(R). A Verint customer for over a decade, Telvista is focused on delivering creative, high-quality customer care solutions.
Tips: Caring for mom and dadCaring for an ailing or aging parent is never easy, but the challenges only multiply when Mom and Dad live far away.
GSA to Upgrade Federal Travel Management ServiceWASHINGTON - The U.S. General Services Administration announced it is shopping for an upgraded E-Gov Travel Service that will maximize taxpayer value for government agencies. The government is looking to increase cost savings in federal travel purchases and improve end-user service for federal travelers.